Tag Archive: customer service

The Coronavirus pandemic has swept the UK into uncharted waters. Small business owners are used to constant change and uncertainty, but not on such a scale as this. How can we respond positively to this emerging threat?

As the founder of a web design company, you might be surprised to learn that I myself am regularly approached by other companies who offer web design services too. Their offering is simple: they are happy to act as subcontractors for my own work, and they claim they can build […]