customer service

  • A sign on a stool saying "Not today, Covid-19"

    How can your business respond to the Coronavirus threat?

    The Coronavirus pandemic has swept the UK into uncharted waters. Small business owners are used to constant change and uncertainty, but not on such a scale as this. How can…

    Read more

  • Book cover: Delivering Happiness: A Path to Profits, Passion, and Purpose by Tony Hsieh.

    Do what you do best, and don’t let others do it for you

    As the founder of a web design company, you might be surprised to learn that I myself am regularly approached by other companies who offer web design services too. Their…

    Read more